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Guest Information

Reception Hours

Reception is open 7am to 6pm from April to October, and 8am to 5pm November to March. Reception may be closed and a duty manager on call on public holidays or weekends between November to March.

Please contact us to arrange after hours check-in.

Location

Freshwater East Kimberley Apartments is located only 2.5km from Kununurra Airport and two minutes from the town centre (by car). Located in the far north Kimberley region of Western Australia, Kununurra is 3,200km from Perth, 1100km from Broome and 830km from Darwin.

Getting Here

Flights are available ex-Perth, Broome and Darwin with Airnorth, Qantas or Virgin Airlines.

Airport Transfers

Available to and from Kununurra Airport FREE of charge within office hours. Bookings are essential. Please advise Freshwater staff a minimum of 24 hours prior to arrival if you require a transfer.

Late Check-Out

We offer guests complimentary use of our Late Check-Out bathroom and luggage storage facilities located at reception (during office hours).

Deposit & Bond

One night’s accommodation cost will be taken at the time of booking. This deposit is refundable for cancellations provided 24 hours prior to 2pm check-in time.

There may be a requirement for a damage bond of $500 per stay, per apartment to be paid on arrival.

 

Credit Cards

We accept Mastercard, Visa & Amex (with Surcharge). Unfortunately, we are unable to process Diners cards.

Extra Bedding

Roll-away beds, cots, baby baths and highchairs are available on request, subject to availability (additional cost applies for extra child requiring roll-away bed, baby items are free of charge).

Housekeeping/Linen

Apartments are serviced every 2 days.

Long Stay Rates

Long stay rates are available on request, please contact management.

Smoking Policy

All Apartments and Pool/BBQ areas are Non-Smoking.

Accessibility Information

Freshwater East Kimberley Apartments caters for people with a disability with specially designed and modified apartments available throughout the resort, please ask for more information.

Tours

Freshwater East Kimberley Apartments offers a tour booking service to guests. Due to the popularity of some of the tours, we recommend that you pre-book prior to your arrival. Staff at Freshwater will be happy to discuss the different tours available and book them for you.

WIFI / Internet

With our compliments Freshwater East Kimberley Apartments offers guests FREE Wireless Internet throughout their stay.

Pets and Animals

Freshwater East Kimberley Apartments does not accept pets in the apartments or on the property. For pet friendly accommodation in Kununurra, call the friendly team at the Kununurra Visitor Centre 08 9168 1177.